Are you an Information Technology professional looking for a fast-paced, challenging and transformational environment? Smithfield Foods, one of the country’s top consumer packaged goods companies, is looking for you! Our Information Technology and Transformation (IT&T) team is searching for focused and driven candidates who are excited about communicating new ideas and delivering first-class technical solutions to meet the demands of a growing business. We foster a culture that values each individual’s creativity, our environment and the communities in which we live.
The Director of Application Operations & Technical Services is responsible for proactively directing and providing management oversight of Smithfield’s SAP system landscapes and ecosystem which includes the oversight of the BASIS, monitoring, troubleshooting, configuring, scheduling, capacity planning, monitoring and job scheduling functions. It also includes directing the Release Management and SAP transport processes to ensure proper testing and quality assurance processes are implemented and followed, including system patches and upgrades.
In addition, this employee will have ongoing responsibilities to manage our SAP related vendors to assure performance metrics are achieved or surpassed and identifying and implementing system enhancements and related IT process improvements needed to provide on-going supportability. Supports the SAP functional areas on relevant technical questions and on system health-check assessment requests.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Provides leadership and guidance to IT employees and also provides oversight for Smithfield's outsourced vendors.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and assisting in providing appropriate resolutions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Smithfield is an Equal Opportunity/Affirmative Action (EEO/AA) Employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, status as a protected veteran, status as an individual with disability, or any other protected group status or non-job related characteristic as directed by law.