Smithfield Foods

  • IT Application Services Manager - Plant Systems

    ID
    2018-9060
    Job Locations
    US-MO-Kansas City
    Category
    Information Technology
    Type
    Full-Time
    FLSA Status
    Exempt
    Shift
    Corporate - Day Shift
  • Overview

    The position summary states the general nature and purpose of the job.  Overall accountabilities are defined in this section.

     

    This Plant Systems Application Development Manager role is a hands-on technical/development position, balancing technical and managerial responsibilities (i.e. 50/50). They will lead the continuous improvement and innovation process for reliable system designs using internal resources, third party strategic service partners, and managed service providers. Effective partnership and teamwork with internal and external IT partners and all other IT service teams is a key success factor.  This position will also work closely with the Infrastructure Team to ensure optimal performance for all plant system applications.

     

    The Plant Systems Application Development Manager will identify system design/performance concerns. This role will be critical with any system implementations involving application deployments to ensure IT and its third party strategic service providers or partners; rollout and provide on-going support for daily operations. In addition, this employee will have ongoing responsibilities for identifying and implementing system design/enhancement and related processes as needed.

     

    By leveraging your experience, leadership skills, and positive attitude, as well as your understanding of cross-functional relationships, you will help deliver process and technology within in a global environment.

     

     

    Responsibilities

    Responsibilities and tasks are written as follows:

     

    • Hands-on management of the application design/development for our Automated Data Collection (ADC) and related systems, including stability.
    • Manage the day-to-day system enhancement process and be the single point of contact to drive process improvement and innovate to achieve stability and maturity.
    • Develop and sustain effective relationships with key partners in order to provide relevant insights, expertise and advice on application design and enhancement, including transition to support.
    • Help govern all application production environments with documented protocols and procedures - change management, release management, problem management and incident management.
    • Work with the Plant Systems and Integration Manager(s) to ensure SAP, EDI, DBA and other middleware tools are stable and meeting business requirements.
    • Communicate updates with progress on open requests and work with management team to coordinate any planned resource needs for design, build, testing and implementation.
    • Drive continuous process improvement using metrics and data.
    • Ensure effective application issue response and resolution in the event of application outages with proactive response team approach and communications as appropriate. 
    • Identify Automation Opportunities and measure Tools effectiveness to determine any enhancement required. Implement industry best practices for proactive system monitoring and measurement.
    • Utilize project management skills to ensure work streams are properly identified and prioritized, resources utilized, time lines met and provide consistent status updates.
    • Provide application enhancements, troubleshooting, corrections for production problems, recommendations for improvement and coordination with other IT groups for problem resolution.
    • Partnering with cross channel teams to identify opportunities and supporting the development of new sustainable best practice approaches.
    • Assist in the development of an annual plan that aligns with the business and the application development function.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals to perform the essential functions. 

    • Bachelor’s Degree from a regionally accredited four-year college or university in Business, Computer Information Systems, Management Information Systems, Computer Science or related field and 8+ years’ relevant experience; or equivalent combination of education and experience, required.
    • Minimum of 3+ years’ experience in a position of leadership to include team development and management, required. Emphasis on vendor/contractor management with specific plant based data systems in a 24/7 environment.
    • Minimum of 3+ years of expertise from development/support with SQL Server, Microsoft .Net (Visual Basic).
    • Minimum of 2+ years’ experience on design and development of end-to-end plant-based solutions. From idea conception, design, development and transition into production operations and maintenance.
    • Experience preferred supporting a distributed technical environment including - Epic Data’s Sylobridge product(s), and/or SAP’s middleware technologies such as Process Orchestration (PO)
    • Experience preferred with manufacturing and IT processes in a perishable, random weight commodity environment
    • Demonstrated ability to understand system capabilities and ability to find ways to improve system performance
    • Strong verbal and written communication skills with ability to effectively communicate with peers and executive leadership
    • Experience with project management.

    Supervisory Responsibilities

    This job has supervisory responsibilities over employees, contractors and outside service providers.

    Physical Demands

    The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Occasionally required to stand; walk; and reach with hands and arms.
    • Regularly required to talk and hear.
    • Frequently required to sit and use hands to finger, handle, or feel.
    • Occasionally required to lift and/or move up to 25 pounds.
    • Specific vision abilities required by this job include close vision.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Occasionally required to work in wet or humid conditions (non-weather); work near moving mechanical parts; fumes or airborne particles.
    • Noise level in the work environment is usually moderate.
    • Although the majority of the time work will be performed in an office environment, must be able to visit and work in a plant, warehouse, distribution center or other manufacturing facility.

    EEO/AA Information

    Smithfield is an Equal Opportunity/Affirmative Action (EEO/AA) Employer.  All qualified applicants will receive consideration without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, status as a protected veteran, status as an individual with disability, or any other protected group status or non-job related characteristic as directed by law.

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